OUR PROCESS
What is our Process for an Estimate?
1. Set up your "No Obligation" Appointment, by calling in or submitting your online request. (Online requests = faster responses as noted on the online request form.)
2. Approval - Schedule a time to come into our showroom, make your fabric selection, and finalize your estimate. ***Keep in mind your estimate will not have your fabric selection added until you visit.
3. Fabric Selection - For your visit, we will discuss the fabric and foam options available. Once confirmed we will finalize your estimate. Samples are available.
4. Ask about Pick up & Delivery Service.
5. Deposit Paid - At this time you will receive your estimate which will include your fabric selection. Upon approval, you would pay a 60% deposit on the total. Your balance will be paid on completion.
5. You will be called at receipt of your fabric order. At this time we will schedule pick up by TCU or delivery by the customer.
6. Once your furniture is in-house, final measurements will be made. Foam and frame condition will be confirmed. You will be called with confirmation of any adjustments and will be asked for approval.
7. Your project will be placed in line for Stripping & Prepping
8. Any additional work will be done at this time. This includes all new frame padding, spring timing, or any light woodwork repair. Cleaning and polishing of exposed wood.
10. Fabric Placement
11. Quality control Inspection
12. You will receive a call with the final balance that would include any additional costs. At this time you may be given an estimated completion date.
13. We will call to confirm delivery or pick up. Payment is to be made by check or credit card.
Fabric & Supplies DELAY notice! Staffing, scheduling, and receipt of fabric & supplies is longer than normal. We are receiving some fabrics in 28 - 35 business days. This has an impact on the scheduling of your project. Please plan accordingly when approving your estimate!
We are a three generation and woman owned shop. (Crystal Keenum, Gina Mejia, & Mariana Martinez)
Why Reupholster
Over the years of being in this industry, we have come across many customers who just aren't sure about reupholstering their antique chair they received as a wedding gift 30 years ago. For this kind of customer we suggest to them if their chair has sentimental value and is a good quality chair then it's a great idea to get it updated to fit nicely with
their, maybe, more current furniture.
First and foremost, you want to consider whether your piece of furniture has a good frame, is the frame still tight after all those years of use? If the answer is yes, then your piece of furniture would be a great candidate for reupholstery. Back in "the good old days" furniture was built with better quality and materials and all together better workmanship. Today, many of the furniture manufacturer's have had to lower their costs to produce the pieces of furniture to keep up with their competition, so you aren't receiving quality that you would have received 30 years ago.
Another good question to ask yourself would be, does it fit in with your current decor? As upholsterers, we will be able to suggest changes in style to make your living area more modern. We also make sure that all the wood joints are tightened, and any piece of wood on your furniture is touched up to match the new feel of your piece of furniture.
We have had quite a few customers ask us, if we have come across older pieces of furniture because the furniture of today is so oversized and just doesn't fit in with their decor. Yes, we do have antique pieces of furniture for sale. We have quite a few pieces of furniture on our "For Sale" page, but we also have more in our warehouse, that has been stripped down and is waiting for you to come and rescue it.
Finally, if you have decided after reading this, that your piece of furniture needs reupholstering, give us a call. We will come out to your home and give you a no obligation estimate, we offer fabric samples and pick up and delivery.